The purpose of this document

K F Watson Electrical is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information accordance with data protection law, including the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018.

We are required under data protection legislation to notify you of the information contained in this privacy notice. It is important that you read this notice, together with any other privacy notice that is provided on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using your information.

Data protection principles 

We’ll comply with data protection law. This says that the personal information we hold about you must be:

• Used lawfully, fairly and in a transparent way 
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
• Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed
• Accurate and kept up to date
• Kept securely

The kind of information we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. 

We collect, store and use the certain categories of personal information about you such as:

• Name, title, 
• Addresses
• Telephone numbers
• Personal/business email addresses
   

How your personal information is collected
 

We collect personal information directly from you in circumstances such as:

• when you call to enquire about a job or quote 
• when you submit your details when making an online enquiry
• when you become a customer
   

How we use your information

We’ll only use your personal information when the law allows us to. Most commonly, we’ll use your personal information to:

• send statements and invoices to you, and collect payments from you
• send you general (non-marketing) communications
• send to you quotes and advice
• provide third parties with statistical information about our users – but this information will not be used to identify any individual user
• deal with enquiries and complaints made by or about us

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing. 

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or Select (electricians governing body) in so far as reasonably necessary for the purposes as set out in this privacy notice.

In addition, we may disclose information about you:

• to the extent that we are required to do so by Scottish or UK law;
• in connection with any legal proceedings or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and - reducing credit risk); 

Except as provided in this privacy notice, we will not provide your information to third parties.

Security of your personal data
 

We treat the security of your data very seriously. We have strict security standards, and all our staff and other people who process personal data on our behalf, keep information safe.

We will take reasonable technical, physical and managerial procedures to safeguard and secure the information we collect about you.

We have taken measures to ensure an adequate level of security for personal information processed via our website.

Note, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Contact

If you have any questions about this privacy notice or how K F Watson Electrical handles your personal information, please contact frances@kfwatsonelectrical.co.uk or write to:

Frances Watson, K. F. Watson Electrical, 41 Park Road, Aberdeen, AB24 5PA

You also have the right to make a complaint at any time to the our governing body

www.select.org.uk
 

SELECT, The Walled Garden, Bush Estate, Midlothian, EH26 0SB
 

Updated January 2024